SHIPPING INFORMATION

Due to the Bank Holiday on Monday, May 5th, please allow an additional 1–2 business days for order processing and delivery.

 

We offer free standard shipping on all orders over £60.

For all orders under £60, a flat rate of £5 will apply for postage.

Product prices include VAT. There are no additional charges at checkout.

All orders are shipped with Royal Mail from our UK warehouse in Northampton.

Please allow 2-4 business days for delivery.

Some orders may experience longer delivery times due to location, carrier, or public holidays.

Don't see your country at checkout? Please visit our other regional websites below.

HAS MY ORDER BEEN SHIPPED YET?

Once your order is dispatched from our warehouse, you will receive an email from Le Specs confirming that your order is on its way & provide you will the tracking information.

HOW CAN I TRACK MY ORDER?

All orders are tracked by the delivery carrier. When your order has left the Le Specs Distribution Centre you will receive an email advising carrier tracking information.

In the unlikely event that you have any problems with your order please visit our Contact Us page.

CAN I CHANGE MY DELIVERY ADDRESS? 

Once you have checked out and paid for your order, unfortunately we are unable to update the address on your order. Once your order has been shipped, what you can do is contact the courier and see if it is possible to re-direct your order using your tracking number. Please note tracking numbers can take 24 hours to become active with the courier.

WHAT HAPPENS IF SOMETHING ARRIVES DAMAGED OR DEFECTIVE?

Please visit our Contact Us page within 7 days to report the issue. Following inspection the item, Le Specs will either replace or refund the item in accordance with Australian Consumer Laws.

I HAVEN'T RECEIVED MY ORDER?

If you have received your dispatch email and still have not received your order, please use your tracking number to track your order.

If you haven't received a dispatch email, please visit our Contact Us page with your order number (eg. #LSUK12345) and we can investigate this for you. It could just be a case of an incorrect contact email or our emails being marked as junk.